How does Enterprise IT affect the organization?

o Usually, the following disciplines are involved in enterprise-wide software:

• Manufacturing (ERP, SCM, Demand Management, Transportation Management)

• Production (Product Lifecycle Management, Product Development and Portfolio Management, Product Information Management)

• Accounting and Finance

• Customer Services (CRM system)

• Human resources (HRM system, Incentive and Compensation Management, Learning Management System)

• Sales and Marketing (Enterprise Marketing Management)

• Retail system (Merchandising System, Point of Sales (POS) system)

• Project (Project Portfolio Management, Content Management System)

• Management (Business Intelligence, Business Process Management)

o Enterprise IT concerns ‘specialist applications’ that perform individual business functions such as:

• Accounting

• Production scheduling

• Customer information management

• Bank account maintenance, etc.

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