Expanding applicable areas of Six Sigma

Expanding applicable areas of Six Sigma in Korea

Description:

Six Sigma has been described as a measurement, a philosophy, and a set of tools and techniques. It can also be described as a process. Because Six Sigma places great emphasis on understanding and improving processes. Six Sigma has iterative processes, called DMAIC. DMAIC is very prowerful to solve many kinds of problems.

Enablers:

● The essential factor to corporate survive : Customer Satisfaction
● Various statistical methodologies
● Supporting by powerfut IT systems
● Various training courses
● Various seminars and conferences
● So many consulting firms and professional consultants
● So many best practices

Inhibitors:

● The lack of top mamagement recognition
● The lack of training program

Paradigms:

It is a business process that allows companies to dramatically improve their bottom line by designing and monitoring everyday business activities in way that minimizes waste and resources while increasing customer stisfaction.
(Mikel Harry)

When the Six Sigma was introduced in Motorola for the first time, its purpose was to protect from the defect of products. That means Six Sigma was for the product quality. It is the first generation of Six Sigma. The second genetation of Six Sigma focuses on all kinds of losses. And the third generation of Six Sigma focuses on the value creation.

So, now Six Sigma is applied many kinds business areas such as government services, police station, marketing, software development etc.