18. What is the ethic problem in delivering Telecommunication Service?
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Last week, SK Telecom announced that they are not going to offer the “Adult Service” from their mobile internet service any more. And Telecom companies are now starting to provide new data tariffs which have limitation of paying money for customers. Also customers receive notices like SMS messages that how much they have been using services. All these actions are provided by Telecom companies, as these had been made a lot of ethic problems and issues in society. Telecom has to think of in long term based strategy, not in short sight. The CV(Customer Value) became most important component for the company’ future.