New opportunity to service customers or users

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Description

With the emerging capabilities of web technologies, many service providers are searching for new innovations to improve their service, enabling wider customer and user participation. Using Mashups they will open a new collaborative service level, which will provide a new opportunity for their users by merging different services.

Enablers

Availability and emergence of web technology.


Inhibitors

Copyright, which protects the information needed to improve services.


Paradigms

Experts

Timing

Resources