Customers perspective
Name
Customers perspective
Description
The developemnt of closed-source software and open-source software will be influenced by customers' using habits, perception, needs, and affordable amount.
Enablers
- The increase of demand for software
Customers need specific softwares, both open source and closed source software, to meet their needs. For instance, people need intellengence computer to organize daily schedule for them.
- The extent of user-friendly
- The extent of after-sale service
Inhibitors
- The initia of using certain software
Paradigms
Experts
Timing
The customers perpectives counld remain unchanged for a long time or just dramatically change over night.