Customers perspective
Name
Customers perspective
Description
The developemnt of closed-source software and open-source software will be influenced by customers' using habits, perception, needs, and affordable amount.
Enablers
- The increase of demand for software
- The decrease of cost for buying or switching software
- The extent of user-friendly
- The extent of after-sale service
Inhibitors
- The initia of using certain software
Paradigms
Experts
Timing
The customers perpectives counld remain unchanged for a long time or just dramatically change over night.