Difference between revisions of "LIACS ICT in Business 2005"

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<div class=Section1>
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<h2><span style='font-family:Geneva;font-weight:normal'><i>Block 1<o:p></o:p></i></span></h2>
 
<h2><span style='font-family:Geneva'>Introduction to Scenario Thinking <o:p></o:p></span></h2>
 
<p class=BodySingle><span style='font-size:11.0pt;font-family:Geneva'>In this
block the course participants are introduced to the historical background and
theory of scenario thinking.<span style="mso-spacerun: yes">&nbsp;
</span>Different scenario methodologies are introduced.<span
style="mso-spacerun: yes">&nbsp; </span>In the workshop part of the process a
practical strategic dilemma (from a participant’s organisation) is chosen and
preliminary scenarios are developed.<span style="mso-spacerun: yes">&nbsp;
</span>Representatives from industry are invited to show how scenarios have
been used to transform (or not) strategic thinking in their organisations.<o:p></o:p></span></p>
 
<h3><span lang=NL style='font-family:Geneva'>Session 1 </span><span lang=NL
style='font-family:Geneva;font-weight:normal'>(Content)<o:p></o:p></span></h3>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Introduction<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Strategies
for Dealing with Complexity<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Scenario
Thinking<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:36.0pt'><span lang=NL style='font-size:
11.0pt;font-family:Geneva'>A creative process<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:36.0pt'><span lang=NL style='font-size:
11.0pt;font-family:Geneva'>A multidisciplinary process<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:36.0pt'><span lang=NL style='font-size:
11.0pt;font-family:Geneva'>An exploratory process<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:36.0pt'><span lang=NL style='font-size:
11.0pt;font-family:Geneva'>A process with results<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:36.0pt'><span lang=NL style='font-size:
11.0pt;font-family:Geneva'>An ongoing process<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2;
tab-stops:list 18.0pt'><![if !supportLists]><span lang=NL style='font-family:
Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Scenario
thinking in practice</span><span lang=NL style='font-family:Geneva'> <o:p></o:p></span></p>
 
<h3><span lang=NL style='font-family:Geneva'>Session 2 </span><span lang=NL
style='font-family:Geneva;font-weight:normal'>(Workshop)</span><span lang=NL
style='font-size:11.0pt;font-family:Geneva;font-weight:normal'><o:p></o:p></span></h3>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Defining
the Focal Issue<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Finding
Driving Forces<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Deciding
on Uncertainty/ Pre-determinants<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Building
First generation Scenarios<o:p></o:p></span></p>
 
<h1><span style='font-size:12.0pt;font-family:Geneva'><i>Block 2 <o:p></o:p></i></span></h1>
 
<h2><span style='font-family:Geneva'>Introduction to Systems Thinking<o:p></o:p></span></h2>
 
<p class=MsoBodyText3><span style='font-family:Geneva'>Systemic thinking,
developed to explain ecosystems in 1950s, is an essential part of the scenario
thinkers knapsack. This block introduces systems thinking, the underlying
concepts of business simulation and the practice of creating systems models of
the scenario space.<span style="mso-spacerun: yes">&nbsp; </span>Several
stories are used to demonstrate the awareness of systems thinking and how they
can be used in the construction of scenarios.<span style="mso-spacerun:
yes">&nbsp; </span>The policy failure of Ronald Reagan’s “War on Drugs” during
the 1980s is modelled using systems thinking.<span style="mso-spacerun:
yes">&nbsp; </span>During the workshop session the participants will develop
systems models for their scenario focal issue.<o:p></o:p></span></p>
 
<h3><span lang=NL style='font-family:Geneva'>Session 3 </span><span lang=NL
style='font-family:Geneva;font-weight:normal'>(Content)</span><span lang=NL
style='font-size:11.0pt;font-family:Geneva;font-weight:normal'><o:p></o:p></span></h3>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Introduction
to business simulation<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Introduction
systems thinking<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Causal
Modelling of complex situations<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Systems
case:<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Ronald
Reagan’s War on Drugs<o:p></o:p></span></p>
 
<h3><span lang=NL style='font-family:Geneva'>Session 4 </span><span lang=NL
style='font-family:Geneva;font-weight:normal'>(Workshop)</span><span lang=NL
style='font-size:11.0pt;font-family:Geneva;font-weight:normal'><o:p></o:p></span></h3>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Systems
and Assumptions<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Building
systemic diagrams<o:p></o:p></span></p>
 
<p class=MsoNormal><span lang=NL style='font-family:Geneva'><![if !supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></p>
 
<h1><span style='font-size:12.0pt;font-family:Geneva'><i><![if !supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></i></span></h1>
 
<h1><span style='font-size:12.0pt;font-family:Geneva'><i>Block 3 <o:p></o:p></i></span></h1>
 
<h2><span style='font-family:Geneva'>Building the final scenarios and tie in to
organizational strategy<o:p></o:p></span></h2>
 
<p class=MsoNormal><span style='font-size:11.0pt;font-family:Geneva;mso-ansi-language:
EN-US'>This block explores the tie from scenarios to strategy.<span
style="mso-spacerun: yes">&nbsp; </span>Scenarios are a communication processes
and work within an organisation the scenario stories must capture the
imagination of the people in the organisation.<span style="mso-spacerun:
yes">&nbsp; </span>This block develops the scenarios from systems diagrams to
stories, exploring what narrative structures and modes of representation work
and fail. <o:p></o:p></span></p>
 
<p class=MsoNormal><span style='font-size:11.0pt;font-family:Geneva;mso-ansi-language:
EN-US'><![if !supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></p>
 
<p class=MsoNormal><span style='font-size:11.0pt;font-family:Geneva;mso-ansi-language:
EN-US'>Secondly, with invited participation from industry, strategic processes
that result from scenario thinking are explored.<span style="mso-spacerun:
yes">&nbsp; </span>The different modes of developing strategy from scenarios
and their successes and failures are critically evaluated.<o:p></o:p></span></p>
 
<h3><span lang=NL style='font-family:Geneva'>Session 5 </span><span lang=NL
style='font-family:Geneva;font-weight:normal'>(Content &amp; Workshop)<o:p></o:p></span></h3>
 
<p class=MsoNormal><span lang=NL style='font-size:11.0pt;font-family:Geneva'><u>Content:<o:p></o:p></u></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Narrative
Structures<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:11.0pt;font-family:Symbol;mso-ansi-language:EN-US'>·<span
style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]><span
style='font-size:11.0pt;font-family:Geneva;mso-ansi-language:EN-US'>Storytelling
as a method of changing the organisational language<o:p></o:p></span></p>
 
<h4><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Workshop<o:p></o:p></span></h4>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Deepening
the scenario stories <o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Finalising
the scenarios<o:p></o:p></span></p>
 
<p class=MsoNormal><span lang=NL style='font-family:Geneva'><![if !supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></p>
 
<h3><span lang=NL style='font-family:Geneva'>Session 6 </span><span lang=NL
style='font-family:Geneva;font-weight:normal'>(Content<span
style="mso-spacerun: yes">&nbsp; </span>&amp; Presentation)<o:p></o:p></span></h3>
 
<h4><span lang=NL style='font-family:Geneva'>Scenarios to strategy </span><span
lang=NL style='font-size:11.0pt;font-family:Geneva'><o:p></o:p></span></h4>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:11.0pt;font-family:Symbol;mso-ansi-language:EN-US'>·<span
style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]><span
style='font-size:11.0pt;font-family:Geneva;mso-ansi-language:EN-US'>Scenario
and strategy mapping the organisational context <o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Scenario
Process Comparisons <o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:11.0pt;font-family:Symbol;mso-ansi-language:EN-US'>·<span
style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]><span
style='font-size:11.0pt;font-family:Geneva;mso-ansi-language:EN-US'>Real options
theory and the scenario approach<o:p></o:p></span></p>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
lang=NL style='font-size:11.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:11.0pt;font-family:Geneva'>Learning
from Scenarios<o:p></o:p></span></p>
 
<h4><span lang=NL style='font-family:Geneva'>Case Vodafone Scenarios <o:p></o:p></span></h4>
 
<p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2;
tab-stops:list 18.0pt'><![if !supportLists]><span lang=NL style='font-size:
12.0pt;font-family:Symbol'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]><span lang=NL style='font-size:12.0pt;font-family:Geneva'>European
ICT<span style="mso-spacerun: yes">&nbsp; </span>scenario thinking case<o:p></o:p></span></p>
 
<p class=MsoNormal><span lang=NL style='font-family:Geneva'><![if !supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></p>
 
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