Difference between revisions of "Performance Measurement via Technology"
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<h2> Description </h2> | <h2> Description </h2> | ||
Monitoring performance in the workplace using technology is becoming more commonplace as companies attempt to optimize employee performance. For example, companies frequently monitor time on the web and sites visited. However, a newer such as email content and recipients to monitor and optimize worker productivity [http://queue.acm.org/detail.cfm?id=1805128]. | |||
<h2> Enablers </h2> | <h2> Enablers </h2> | ||
1. Better Visualization Technology | 1. Better Visualization Technology <br> | ||
Over the past decade, the art of visualizing large datasets has developed in to nearly a science. This will enable organizations to track worker performance at a glance. New techniques are available for viewing statistical trends, and detecting outliers [ | Over the past decade, the art of visualizing large datasets has developed in to nearly a science. This will enable organizations to track worker performance at a glance. New techniques are available for viewing statistical trends, and detecting outliers [http://mitsloan.mit.edu/newsroom/2007-brynjolfsson.php]. <br> | ||
2. Rise of cloud-based services | 2. Rise of cloud-based services <br> | ||
As in the Driving Force | As in the [http://scenariothinking.org/wiki/index.php/Increasing_Online_Collaboration Increasing Online Collaboration] Driving Force, cloud based services may . Increasingly, cloud-based data mining packages are intuitive and easy to implement, enabling organizations to lower their investment and maintenance costs in using these tools for human resources. Customer Relationship Management firms such as Salesforce.com have taken to this model for managing external relationships, and may be a matter of time before internal relationships and workflows are routinely monitored as well. | ||
<h2> Inhibitors </h2> | <h2> Inhibitors </h2> | ||
1. Privacy concerns | 1. Privacy concerns <br> | ||
Performance measurement is frequently a sensitive and contentious subject, | Performance measurement is frequently a sensitive and contentious subject, and with the highly granular view that technology based performance measurement provides, concerns will likely be raised about potential abuse of data and overall worker privacy. | ||
Paradigms | |||
<h2> Paradigms </h2> | |||
Impact on Education: In a highly competitive | <br> | ||
Impact on Education: In a highly competitive paradigm, as governments tend towards standards based measurement in education, they may consider such monitoring of students in classrooms as a way to keep students focused and measure where they stand. [http://en.wikipedia.org/wiki/Computerized_adaptive_testing Computer Adaptive Testing] is now commonplace in graduate level standardized tests. It may be a matter of time before performance measurement pervades deeper into education and becomes adopted at the primary and secondary levels as well. | |||
<h2> Experts </h2> | <h2> Experts </h2> | ||
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<h2> Timing </h2> | <h2> Timing </h2> | ||
The trends of | The trends of performance monitoring | ||
<h2> Web Resources </h2> | <h2> Web Resources </h2> | ||
1. A Tour through the Visualization Zoo. Association for Computing Machinery. 13 May 2010. http://queue.acm.org/detail.cfm?id=1805128 <br> | 1. Understanding Productivity in the Information Age. MIT Sloan News Room http://mitsloan.mit.edu/newsroom/2007-brynjolfsson.php <br> | ||
2. A Tour through the Visualization Zoo. Association for Computing Machinery. 13 May 2010. http://queue.acm.org/detail.cfm?id=1805128 <br> | |||